Corporate - ProFed Credit Union
1710 St. Joe River Dr., Fort Wayne, IN 46805
260-483-0514
Lobby Hours of Operation
- Sun: Closed
- Mon: 9 am - 5 pm
- Tue: 9 am - 5 pm
- Wed: 9 am - 5 pm
- Thu: 9 am - 5 pm
- Fri: 9 am - 6 pm
- Sat: Closed
Video Teller Hours
- Sun: Closed
- Mon: 7:30 am - 7:30 pm
- Tue: 7:30 am - 7:30 pm
- Wed: 7:30 am - 7:30 pm
- Thu: 7:30 am - 7:30 pm
- Fri: 7:30 am - 7:30 pm
- Sat: 8 am - 12 pm
ProFed Credit Union's Corporate Office
Contact Center: 260-373-1633 or 800-752-4613 ext. 1633 [email protected] | Voice and Secure Chat assistance available M-F from 8:30 AM to 7:30 PM. Closed on Federal Holidays
Card Services: 260-373-1632 or 800-752-4613 ext.1632 [email protected] | Lost or Stolen Cards: 260-373-1632 or 800-752-4613 ext. 1632 | After business hours, call 888-373-2880
Mortgage Services: New Mortgage 260-373-1636 or 800-752-4613 ext.1636 [email protected] | Existing Mortgage* 260-373-1635 or 800-752-4613 ext.1635 [email protected] | *Requests for information or error resolution on your mortgage loan must be made in writing and mailed to ProFed Federal Credit Union, PO Box 5277, Fort Wayne, IN 46895
Lending Services: 260-373-1631 or 800-752-4613 ext.1631 [email protected] | Submit Proof of Insurance at www.myloaninsurance.com.
Business Services: 260-373-1634 or 800-752-4613 ext.1634 [email protected] | Click here to schedule an appointment. Or fill out this form and we will reach out to you.
Budget Counseling: 260-373-1638 or 800-752-4613 ext.1638 [email protected]
Audio Teller: 260-483-5537 (4-Teller) or 800-752-4615
ProFed Financial Advisors: 260-486-7989 or 800-468-1520 [email protected] or [email protected] | 4315 Flagstaff Cove, Fort Wayne, IN 46815-4630
Our Services
Personal Banking |
Business Banking |
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Frequently Asked Questions
A credit union is not a bank. While both offer similar financial services—like checking accounts, savings accounts, and loans—a credit union is member-owned and not-for-profit. That means when you bank with ProFed, earnings go back to members in the form of lower loan rates, higher savings dividends, and fewer fees.
Joining ProFed is simple! Membership is open to individuals who live, work, worship, or attend school in one of our eligible Indiana counties: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells and Whitley. You can apply online in just a few minutes or stop by the Fort Wayne Main Branch for in-person assistance. With a $5 deposit, you become a ProFed member-owner, gaining access to credit union services online or in person at our Main branch and all our other locations.
Yes, all ProFed Credit Union branches close for the following federal holidays: New Year’s Day, Presidents’ Day, Juneteenth, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.
We have limited hours on Christmas Eve and New Year’s Eve. Check the holiday closure list on this page for the specific dates of any upcoming holiday closures.
You can make an in-person or virtual appointment here.
Yes, you can make mobile deposits through ProFed Digital Banking by tapping the double arrows in the bottom right corner of the screen and then tapping on Deposit. If it's your first time, you'll need to register for mobile deposit and wait for our team to approve your request. Mobile deposit limits vary by individual, but you can request an increase by contacting us.
ProFed accounts are fully compatible with Venmo, but not compatible with Zelle. You can also send money to anyone almost instantly using ProFed Digital Banking's secure money transfer service. Check out this helpful video that walks you through the process of paying a person.
Yes, all branches have a notary on staff that can notarize a variety of documents for members. We encourage you to make an appointment to ensure the notary is at the branch when you visit.