Contact Us

Member Services Call Center:

260-373-1633 or 800-752-4613 ext. 1633
[email protected]

Voice and Secure Chat assistance available
M-F from 8:30 AM to 7:30 PM.
Closed on Federal Holidays

Card Services:

260-373-1632 or 800-752-4613 ext. 1632
[email protected]

Lost or Stolen Cards:

260-373-1632 or 800-752-4613 ext. 1632
After business hours, call 888-373-2880

Mortgage Services:

New Mortgage

260-373-1636 or 800-752-4613 ext. 1636
[email protected]

Existing Mortgage*

260-373-1635 or 800-752-4613 ext. 1635
[email protected]

*Requests for information or error resolution on your mortgage loan must be made in writing and mailed to ProFed Federal Credit Union, PO Box 5277, Fort Wayne, IN 46895 

Lending Services:

260-373-1631 or 800-752-4613 ext. 1631
[email protected]

Submit Proof of Insurance at www.myloaninsurance.com.

Business Services:

260-373-1634 or 800-752-4613 ext. 1634
[email protected]

Click here to schedule an appointment. Or fill out this form and we will reach out to you. 

Budget Counseling:

260-373-1638 or 800-752-4613 ext. 1638
[email protected]

Audio Teller:

260-483-5537 (4-Teller) or 800-752-4615

ProFed Financial Advisors:

260-486-7989 or 800-468-1520
[email protected] or
[email protected]
4315 Flagstaff Cove, Fort Wayne, IN 46815-4630