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Questions? We're here to help.

Am I eligible to join ProFed?
If you live, work, worship, attend school, volunteer or regularly conduct business in Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells, and Whitley counties, you are eligible to join!
How do I open an account with ProFed?
You can apply online in about 5 minutes or in person at one of our 11 convenient locations.
How do I reorder checks?
How do I report my credit and/or debit card lost or stolen?
During regular business hours, call 260-373-1632. After hours, call 888-373-2880.
Where do I mail my loan payment?
PO Box 5466, Fort Wayne, Indiana 46895-5466
You can also make a loan payment through ProFed Online Banking, set up an automatic transfer from savings or checking, pay in person at a branch, or call 260-373-1633.
How do I set up direct deposit with my employer, Social Security Administration, etc.?
All you need to provide is your ACH/MICR account number (not your member number) along with ProFed’s routing number, 274973183. We can also provide you with a letter if needed. Stop by a branch or call 260-373-1633 to request a direct deposit letter.
Where can I find my ACH/MICR account number?
  • Log in to ProFed Online Banking, select the account you need the information for, and then click on Account Details (desktop banking) or Details (mobile app banking).
  • Your checking account number can also be located on your checks. It is the second set of numbers at the bottom of the check.
What is the difference between my member number and an ACH/MICR account number?
Your member number identifies your membership as a whole and can include multiple savings and checking shares, as well as loans. Each savings, checking, and loan has its own unique ACH/MICR account number. The ACH/MICR account number is what you need to use to set up direct deposit or automatic payments.
What are your hours?
Please visit the Locations page to find the lobby and drive-up hours at our 11 branch locations.
What holidays are you closed?
Take a look at our holiday schedule here.
Where are your ATMs located?
You have access to over 36,000 ATMs surcharge-free. Please visit our Locations page to find one near you.
Do you offer notary and medallion signature guarantee services?
Yes, we offer notary and medallion signature guarantee services to our members at each branch location.
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