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General Information
Please visit our locations page for specific branch hours and locations.

Member Services Call Center: 260-373-1633 or 800-752-4613 ext. 1633 contactus@profedcu.org

Voice and Secure Chat assistance available M-F from 8:30 AM to 7:30 PM. Closed on Federal Holidays

Card Services: 260-373-1632 or 800-752-4613 ext. 1632 cardservices@profedcu.org

Lost/Stolen Cards: 260-373-1632 or 800-752-4613 ext. 1632 After business hours, call 888-373-2880

Mortgage Services*: 260-373-1636 or 800-752-4613 ext. 1636 mortgages@profedcu.orgLending Services: 260-373-1631 or 800-752-4613 ext. 1631 lending@profedcu.org
Commercial: 260-373-1634 or 800-752-4613 ext. 1634 profedcommercial@profedcu.orgBudget Counseling: 260-373-1638 or 800-752-4613 ext. 1638 budgetcounseling@profedcu.org

Touch-Tone Teller: 260-483-5537 (4-Teller) or 800-752-4615

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*Requests for information or error resolution on your mortgage loan must be made in writing and mailed to ProFed Federal Credit Union, PO Box 5277, Fort Wayne, IN 46895
 

By accessing the noted link you will be leaving ProFed's website and entering a website hosted by another party. ProFed is not responsible for the content of the alternate website. Please be advised that ProFed does not represent the third party or you (the member) if you and the third party enter into a transaction. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of ProFed Federal Credit Union.

This is NOT a secured email transmission. Please do not send personal/financial information via this method.