| General Contact form |
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| Send a Secured Message Please use the Send a Secured Message button to send us a message with sensitive information. |
| General Information | |
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Please visit our locations page for specific branch hours and locations. Click here to schedule an appointment. | |
Member Services Call Center: 260-373-1633 or 800-752-4613 ext. 1633 [email protected] Voice and Secure Chat assistance available M-F from 8:30 AM to 7:30 PM. Closed on Federal Holidays | |
Card Services: 260-373-1632 or 800-752-4613 ext. 1632 [email protected] Lost/Stolen Cards: 260-373-1632 or 800-752-4613 ext. 1632 After business hours, call 888-373-2880 | |
Mortgage Services*: New Mortgage: 260-373-1636 or 800-752-4613 ext. 1636 [email protected] / Existing Mortgage: 260-373-1635 or 800-752-4613 ext. 1635 [email protected] Click here to schedule an appointment. | |
Lending Services: 260-373-1631 or 800-752-4613 ext. 1631 [email protected] Submit Proof of Insurance at www.myloaninsurance.com. Click here to schedule an appointment. | |
Business Services: 260-373-1634 or 800-752-4613 ext. 1634 [email protected] Click here to schedule an appointment. | |
Budget Counseling: 260-373-1638 or 800-752-4613 ext. 1638 [email protected] | |
Audio Teller: 260-483-5537 (4-Teller) or 800-752-4615 | |
ProFed Financial Advisors: 260-486-7989 or 800-468-1520 [email protected] or [email protected] 4315 Flagstaff Cove, Fort Wayne, IN 46815-4630 | |
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| *Requests for information or error resolution on your mortgage loan must be made in writing and mailed to ProFed Federal Credit Union, PO Box 5277, Fort Wayne, IN 46895 | |